State Farm® Insurance Agent Tyrone Byrd

"Michael Wachter the best man in the world, he fix everything easy, he make a right quote easy for me, he work with me through the phone, he guide me to do whole process together and that was less than 20 minutes, highly recommending this superhero. If you have any questions dealing with Mike, he have all answers for you. From the first moment we talked with Mike, he always really quick I didn't spons on my questions through the text messages back and forward, which is make me very comfortable and we done everything so quick. Then I have another question for him and just simply text and very quick response again, so Michael really superhero for his customers, he always there for them, for all questions and for all customer needs. Thank you Michael you make my life easy. Good luck everyone."

"Michael was very helpful and great at searching for what my needs was"

"Lashelda was so great and friendly. I appreciated her honesty to get the best quote for me. Thank you!"

"I've known Tyrone for years. His office staff is very professional and knowledgeable. It's insurance. Do you want it there when you need it? (Yes, duh.) Then don't just look for the cheapest. Tyrone and State Farm are a good fit. It's a win-win."

"I had a great experience working with Michael Wachter at Tyrone Byrd's State Farm office. He was professional, courteous, and thorough in helping me add my son and his car to my insurance policy. Michael explained all the coverage options clearly and followed up promptly to make the process seamless. Highly recommend! Thank you, Michael!"

"Amazing customer service!!!! Tyrone, you have some of the best and amazing women working for you. Always so kind, sweet, sincere and wanting to get the work done. There was a time I was not happy with State Farm but in the end they made it right and after my car accident a few years ago I was so grateful. Now I own my own business and Lashelda... the past few days has my mind spinning in all my questions, wants, and needs. You have been amazing and Tracy and Elicia, THANK YOU! BEST INSURANCE AGENT company I have known and hope to meet you all in person someday."

"I have worked with this office for many years now, always very professional, everything done in a timely manner, Tracy was amazing! Recently I struggle to get answers, dont receive requested emails, and office doesn't even answer the phone. Today by itself ive called 8 times no answers, and the 1st call answered earlier this morning Tyrone did not offer to help with quotes I needed, rather said someone else would contact me. Very disappointing service."

"I have been a client for about 4 years ,I couldnt be more happy how this team does their job. My most recent experience with Lashelda was amazing, very professional and friendly I highly recommend this firm."

"We have been with this group for many years. Everyone is very responsive and friendly. My most recent interactions with Lashelda were amazing. Her help in juggling our cars and drivers was much appreciated! Thanks to the entire team!"

"I've been a client with this office for years now, they've always been responsive, get my paperwork done in a timely manner, and professional. Last week i called Daniela and she did a great job, sent me my insurance card and updated the system, also she was well trained and familiar with policy details. Thank you for your hard work."

"Lashelda was amazing! We needed to change our policy carrier on a Friday afternoon and not only did she get it done, she saved us money. She is kind, patient and really great to work with!"

"Lashelda was so wonderful to work with. This has been the smoothest process to get this policy. Her response time was amazing. I can’t say thank you enough."

"After two years with them, they began to over charge me. I added a driver and the insurance increased, and I was quoted one price. Two months later my bill increased, and I spoke with a representative about it who explained that I was not charged for two months, so the charge was double for the next two months and the first quote was incorrect, again I understood. After the two months, the price did not decrease to what they should have been charging me, when I spoke with another representative, she said she could not quote me again and I would have to wait until my term was renewed. I am dissatisfied with the service."

"I have been with State Farm for more than three years. I called to change auto insurance and Lashelda took care of all my needs and was very nice to work with. She took the time to make sure everything was explained and got me the lowest rate really liked working with her. I would highly recommended Lashelda for any of your needs."

"Great service"

"Lashelda was so helpful we appreciate her getting our trailer policy approved!"

"We recently had to change insurance companies and we were recommended to Mr. Byrd’s agency. Lashelda Stone assisted us with setting up our policies and she was fantastic to deal with. She was very patient, answered all our questions, saved us money without sacrificing perks on our policy and was easy to get a hold of. Everyone in the office is very nice. We are very glad we switched and appreciate all the help from Ms. Stone."

"Daniela is awesome! She is very responsive and knowledgeable!"

"Daniela has been such a huge help. I ran into issues with different departments within state farm after a not-at-fault accident and she went above and beyond to advocate for me. About a year in with this agency and I would definitely recommend them."

"I used to be very happy with Tyrone, now the last two times in two months I have had nothing but trouble. They first underquoted my car insurance resulting in a $600 increase in the year. Very disappointed in the downturn to your agency, I hope you can get it together.* Update to review, Tyrone thanks for reaching out and explaining the differences and why pricing went up so much*"

"I have been with StateFarm for 6-7 years now and have used Tyrone Byrd as my agent. I called to add a vehicle to my policy, Daniela answered and got me set up within minutes, sending me a copy of the card and made it an effortless situation. The staff at his office are very helpful and always take great care of my needs, going above and beyond everything. I even told family members to switch from American family and they have been just as happy as me. Would highly recommend them to anyone!"

"Daniela was so pleasant to work with . Daniela saved me so much money , I had been with another insurance company for 20 years and realized they were robbing me. Thank you Daniela for helping me with all my insurance needs"

"Lashelda was very kind, and easy to work with."

"Very helpful staff, great to work with!"

"I had a great experience with this office. Elicia was so helpful in walking me through everything I needed and answering all of my questions! Would definitely recommend."